Privacy Policy

Last updated: 24 June 2026

xLongevity (“xLongevity,” “we,” “us,” or “our”) operates the xLongevity website, mobile applications, digital platform, shop, academy, and related services (together, the “Services”).

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our Services, contact us, purchase products, book services, join the platform, or interact with xLongevity centers, coaches, clinicians, or partners.

1. Information we collect

We may collect the following categories of information:

2. How we use information

We use personal information to:

• provide, operate, and improve the Services;
• create and manage user accounts;
• process bookings, orders, payments, and subscriptions;
• provide test result displays, health insights, recommendations, and progress tracking;
• support coaching, clinical workflows, and center operations;
• personalize user experience and content;
• communicate with users about services, updates, bookings, support, and account activity;
• maintain safety, security, fraud prevention, and technical reliability;
• comply with legal, regulatory, tax, accounting, and contractual obligations;
• improve product development, analytics, and service quality.

Where required by law, we rely on appropriate legal bases, such as consent, contract performance, legal obligations, legitimate interests, or explicit consent for sensitive health-related information.

3. Health-related information

Some information processed by xLongevity may be sensitive because it relates to health, biomarkers, lifestyle, or wellness. We process this information only where necessary to provide the Services, where you have chosen to provide it, or where another lawful basis applies.

xLongevity does not replace your physician or healthcare provider. Health-related features, insights, and recommendations should be reviewed with a qualified professional where appropriate.

4. AI-supported features

Some xLongevity features may use AI-supported tools to help organize information, surface patterns, support recommendations, or assist coaches, clinicians, and care teams.

AI-supported outputs are informational and decision-support tools. Coaches, clinicians, and other qualified professionals remain responsible for review, validation, and final decisions where professional judgment is required.

5. Sharing of information

We may share personal information with:

• xLongevity group companies, centers, and authorized team members;
• coaches, clinicians, practitioners, or centers involved in providing your Services;
• payment, hosting, analytics, customer support, communication, logistics, and technology providers;
• laboratory, diagnostic, wearable, or health-data integration partners where relevant to the Services;
• legal, regulatory, or public authorities where required by law;
• professional advisors, auditors, insurers, or legal representatives;
• business partners where necessary to deliver a service you requested.

We do not sell personal health information to advertisers.

6. International transfers

xLongevity may operate across multiple countries. Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other lawful mechanisms.

7. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including providing the Services, meeting legal or regulatory requirements, resolving disputes, maintaining records, and enforcing agreements.

Retention periods may vary depending on the type of data, the nature of the service, legal requirements, and user account status.

8. Your rights

Depending on your location, you may have rights to:

• access your personal information;
• correct inaccurate information;
• request deletion;
• restrict or object to processing;
• withdraw consent where processing is based on consent;
• request data portability;
• object to certain marketing communications;
• lodge a complaint with a data protection authority.

To exercise your rights, contact us at: [privacy@xlongevity.com].

9. Cookies

We use cookies and similar technologies to operate the website, remember preferences, improve user experience, analyze traffic, and support security.

You can manage cookies through your browser settings or through any cookie preference tool made available on our website. Some cookies may be necessary for the Services to function properly.

10. Security

We use reasonable technical, organizational, and administrative safeguards to protect personal information. However, no digital service, transmission, or storage system can be guaranteed to be fully secure.

11. Children

The Services are not intended for children under the age of 18 unless clearly stated otherwise and used with appropriate parental or guardian consent. We do not knowingly collect personal information from children where this is not permitted by law.

12. Third-party links

Our Services may contain links to third-party websites, services, app stores, payment providers, laboratories, or partner platforms. We are not responsible for the privacy practices or content of third-party services.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact us

For questions about this Privacy Policy or your personal information, contact:

xLongevity
[Legal entity name]
[Address]
Email: [privacy@xlongevity.com]

Disclaimer & Medical Notice

Last updated: 24 June 2026

The information provided by xLongevity through its website, mobile applications, platform, shop, academy, centers, content, communications, and related services is provided for general informational, educational, wellness, and service-related purposes only.

1. Not medical advice

xLongevity content is not intended to replace professional medical advice, diagnosis, or treatment. You should not use information from xLongevity as a substitute for consultation with a qualified physician or healthcare professional.

Always seek the advice of your physician or another qualified healthcare provider before starting, changing, or stopping any health program, supplement, medication, treatment, intervention, exercise routine, diet, or wellness protocol.

2. No emergency care

xLongevity is not an emergency medical service. If you believe you may have a medical emergency, contact local emergency services immediately.

3. Supplements

Products presented through xLongevity may include food supplements, dietary supplements, wellness products, or related goods.

Supplements are intended to support normal diet and wellness. They are not medicines and are not intended to diagnose, treat, cure, mitigate, or prevent any disease. Regulatory treatment of supplements may vary by country. Users are responsible for checking whether a product is suitable and lawful in their jurisdiction.

If you are pregnant, nursing, taking medication, managing a health condition, preparing for surgery, or unsure whether a supplement is appropriate for you, consult a qualified healthcare professional before use.

Keep supplements out of reach of children. Do not exceed the recommended dosage unless advised by a qualified healthcare professional.

4. Health programs and recommendations

xLongevity may provide personalized recommendations based on information such as biomarkers, questionnaires, wearable data, goals, lifestyle inputs, or professional review.

Recommendations may include nutrition, supplements, recovery, movement, follow-up testing, coaching, or center-based services. These recommendations are not guarantees of specific outcomes and should be interpreted in context with professional judgment.

5. AI-supported information

Some xLongevity tools may use AI-supported systems to organize information, identify patterns, support recommendations, or assist coaches, clinicians, and care teams.

AI-supported outputs are not a diagnosis and should not be treated as final medical decisions. Coaches, clinicians, and qualified professionals remain responsible for review, validation, and decision-making where professional judgment is required.

6. Results may vary

Health, wellness, performance, and longevity outcomes vary between individuals. Results depend on many factors, including age, biology, genetics, medical history, lifestyle, adherence, environment, and professional supervision.

xLongevity does not guarantee any specific health outcome, biological age change, performance improvement, disease prevention, or lifespan extension.

7. Third-party services and products

xLongevity may reference or connect users with third-party laboratories, clinics, practitioners, payment providers, delivery partners, app stores, wearable platforms, or product manufacturers.

xLongevity is not responsible for third-party statements, products, services, availability, delays, claims, or regulatory compliance, except where required by applicable law.

8. Regional availability

Services, products, tests, treatments, supplements, and platform features may not be available in all countries or regions. Availability may depend on local laws, clinical requirements, professional review, partner infrastructure, and regulatory rules.

9. Use at your own responsibility

By using xLongevity content, products, or services, you acknowledge that health-related decisions should be made carefully and, where appropriate, with professional guidance.

10. Contact

For questions about this Disclaimer, contact:

xLongevity
[Legal entity name]
[Address]
Email: [support@xlongevity.com]